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課程模塊 Course Module

培訓(xùn)內(nèi)容 Training Content

第一模塊Module 1

認(rèn)識管理與團隊管理者

Identify Management and Team Managers

• 認(rèn)識管理與團隊管理者

Identify Management and Team Managers

• 團隊管理的核心任務(wù)有哪些

What Are The Core Tasks Of Team Management?

• 團隊管理游戲 Team Management Game

• 管理要把握哪些核心任務(wù)What Are The Core Tasks Of Management

• 錯誤的團隊管理行為有哪些？

What Are The Wrong Team Management Behaviors?

• 學(xué)員管理事例分享與總結(jié)

Sharing and Summarizing Management Cases

• 團隊管理的要點Key Points of Team Management

• 理解優(yōu)秀團隊與平庸團隊的差異

Identify The Differences Between Good Teams And Poor Performance Teams

• 識別團隊建設(shè)的階段  Identify The Stage Of Team Building

• 團隊角色與因人適崗Team Role and Suitability for Persons

• 團隊的工作方法Team Working Methods

• 學(xué)員管理事例分享與總結(jié)

Sharing and Summarizing Management Cases

第二模塊 Module 2

理解團隊的發(fā)展階段與團隊建設(shè)Idemtify Team Development Stages and Team Building

• 理解團隊的發(fā)展階段與團隊建設(shè)Identify Team Development stages and Team Building

• 團隊的四個發(fā)展階段

Four Stages Of Team Development

• 游戲：“疊羅漢”（團隊建設(shè)與任務(wù)完成）

Game: "PYRAMID" (Team Building and Task Completion)

• 形成期、起伏期、平穩(wěn)期、完成期

Formation Stage, Fluctuation Stage, Stable Stage, Completion Stage

• 四個階段的識別與問題預(yù)防

Identify The Four Stages And Problem Prevention

• 團隊不同發(fā)展階段的管理重點

Key Management Points in Different Development Stages of Team

• 形成期：識別團隊功能、選擇團隊成員

Formation Stage: Identifying Team Functions and Selecting Team Members

• 起伏期：甄別能力與價值觀、優(yōu)化團隊工作結(jié)構(gòu)與業(yè)務(wù)

Fluctuation Stage: Identifying Ability and Value, Optimizing Team Work Structure and Business

• 平穩(wěn)期：加速團隊人員招聘、提升產(chǎn)品與服務(wù)

Stable Stage: Accelerating Team Recruitment, Promoting Products and Services

• 完成期：授權(quán)與發(fā)展與激勵、成為教練

Completion Stage: Empowerment, Development And Motivation, Coaching

• 案例分析與討論

Case Analysis andDiscussion

第三模塊  Module 3

團隊管理改善的要點

Key Points For Team Management Improvement

• 理解團隊的結(jié)構(gòu)與角色Learn the team structure and role

• 團隊管理游戲Team Management Game

• 理解團隊結(jié)構(gòu)，提升團隊執(zhí)行力

Learn The Team Structure And Improving Team Execution

• 理解高層的戰(zhàn)略意圖、主動溝通Understanding the Strategic Intention of the Top Level and Active Communication

• 理解下屬工作當(dāng)中的“坑”，及時輔導(dǎo)Understand The Pits In The Work Of Subordinates And Coach Timely

• 電影視頻與討論：不同的團隊角色

Video Learning and Discussion: Different Team Roles

• 協(xié)調(diào)者、塑造者、培養(yǎng)者、執(zhí)行者、監(jiān)視者、凝聚者、資源調(diào)查者與完成者Coordinator, Shaper, Trainer, Executor, Monitor, Agglomerator, Resource Investigator And Finisher

• 團隊管理與“用人所長”

Team Management and Employment Professionals

• 錯誤的“木桶原理” The Wrong "Barrel Principle"

• 討論：如何管理員工的“短板”Discussion: How to manage the staff's "SHORT BOARD"

• 理解優(yōu)勢，轉(zhuǎn)化“短板”Understanding Advantages and Transforming "SHORT BOARD"

• 提升團隊建設(shè)當(dāng)中的信任建設(shè)

Promoting Trust Building In Team Building

• 團隊信任建設(shè)的五個要素

Five Elements of Team Trust Construction

• 長期信任的管理場景演練

Long-term Trust Management Exercise

• 面對“屢教不改”的下屬該怎么辦？What Should We Do In The Face Of The Subordinates Who Are "Persistent In Teaching"?

• 案例討論與管理方法總結(jié)

Case Discussion And Summary Of Management Methods

第四模塊  Module 4

運用DISC改善管理溝通與執(zhí)行Using DISC to Improve Management Communication and Implementation

• 不同個性的團隊成員的DISC的四種行為風(fēng)格

Four Behavior Styles of DISC of The Team Members with Different Personalities

• 四種行為風(fēng)格的團隊成員的典型特征

Typical Characteristics of Team Members with Four Behavior Styles

• 如何快速判斷和識別團隊成員的行為風(fēng)格

How to Quickly Judge and Identify the Behavior Style of Team Members

• 如何管理與激勵不同行為風(fēng)格的下屬與工作伙伴

How To Manage And Motivate Subordinates And Work Partners With Different Behavior Styles

• 不同行為風(fēng)格的下屬日常管理要點

Daily Subordinates Management Points with Different Behavior Styles

• 不同行為風(fēng)格下屬的動機與激勵方法

Motivation and Motivation of Subordinates with Different Behavior Styles

• DISC與因人適崗

DISC and Personal Suitability

• 運用DISC選人與進行工作任務(wù)匹配

Use DISC to select talentand match tasks

• 典型崗位的DISC屬性搭配

DISC Attribute Matching of Typical Jobs

課程要點回顧、總結(jié)與分享、行動計劃

Key Points Review, Summary and Sharing, Action Plan